grug
NEET
- Dec 21, 2023
- 285
'I almost lost my job because of the way I reacted to a customer screaming at me.
I (22F) am struggling a lot right now, I have BPD and severe anxiety and even the thought of waking up just to go to work stresses me out. It's been getting really bad during this holiday season, especially since everyone else is on edge. This past month I've had 2 customers flip out and scream at me. They've called me every name in the book. They've acted with the rudest entitlement I've ever experienced in my whole entire life. They've both threatened me in different ways, with one saying she's a gypsy who's going to curse me and my whole family, and the second saying she's going to pop me in my jaw if I don't help her get the products she wants. I work retail. I am just one person. I already have so much weight on my shoulders, I'm overworked, I'm in the middle of moving and also dealing with my manager who treats me like shit.
So the second lady who screamed at me this month, she came back through my place of work a few days ago. I saw her outside and she recognized me and continued to start screaming at me, so as I walked away I flipped her off. I immediately knew I messed up because a random lady followed me inside thinking I flipped her off and demanded I explained why. I tried saying I wasn't flipping her off but she wasn't having it, which ended up making me look argumentative but I just wanted someone to understand. I was wearing my name tag and work attire, so I got in a lot of trouble.
My higher up manager said that if I would have done it inside I would have been fired, but how is it that twice now, 2 separate people can scream at me and threaten me for doing my job, and I do one stupid thing outside of work and get in so much trouble.
I just hate my life. I wish people would be nicer. I don't know what to do anymore. I've tried to find other jobs and I can't. I used to love my job but now I'm just tired. People are awful. I get labeled sensitive if I do anything. Idk.'
